Privacy Policy
Effective Date: December 20, 2024
1. Introduction
This Privacy Policy describes how Clipzio ("we," "us," or "our") collects, uses, and protects your information when you use our video management and publishing platform (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
- Email address and username
- Profile information you provide
- Authentication tokens from connected social media platforms
2.2 Video Content and Metadata
- Video files uploaded to our platform
- Video titles, descriptions, tags, and thumbnails
- Publishing schedules and preferences
- Performance analytics and metrics
2.3 Platform Integration Data
- YouTube and TikTok account information (username, channel ID)
- OAuth tokens for platform API access
- Publishing history and status updates
- Platform-specific settings and preferences
2.4 Usage Information
- Log data (IP address, browser type, operating system)
- Device information and unique identifiers
- Service usage patterns and feature interactions
- Error logs and diagnostic information
2.5 Communication Data
- Support requests and correspondence
- Feedback and survey responses
3. How We Use Your Information
3.1 Service Provision
- Manage and upload your video content to YouTube Shorts and TikTok
- Schedule and automate video publishing
- Provide content management and organization tools
- Generate analytics and performance reports
3.2 Platform Integration
- Authenticate with YouTube and TikTok APIs
- Retrieve account information and publishing capabilities
- Monitor upload status and performance metrics
- Maintain connection with your social media accounts
3.3 Service Improvement
- Analyze usage patterns to enhance our platform
- Develop new features and functionality
- Troubleshoot technical issues
- Ensure platform security and stability
3.4 Communication
- Send service-related notifications
- Provide customer support
- Share important updates about our Service
4. Information Sharing and Disclosure
4.1 Third-Party Platforms
We share your content and associated metadata with:
- YouTube: For uploading videos to YouTube Shorts
- TikTok: For uploading videos to TikTok platform
Information shared is limited to what's necessary for content publishing.
4.2 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Cloud storage and hosting services
- Analytics and monitoring tools
- Customer support platforms
- Payment processing (if applicable)
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our Terms of Service
- Prevent fraud or security threats
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
6. Data Retention
- Account Information: Retained while your account is active and for a reasonable period thereafter
- Video Content: Stored according to your preferences and platform requirements
- Usage Data: Typically retained for 12-24 months for analytics purposes
- API Tokens: Stored securely and refreshed as needed for platform integration
7. Your Rights and Choices
7.1 Access and Control
- View and update your account information
- Manage connected platform accounts
- Control video publishing settings and schedules
- Download your content and data
7.2 Data Deletion
- Delete specific videos or content
- Remove platform connections
- Request account deletion and data removal
- Revoke API access permissions
7.3 Communication Preferences
- Opt out of non-essential communications
- Manage notification settings
- Update contact preferences
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain user sessions and authentication
- Remember your preferences and settings
- Analyze platform usage and performance
- Improve user experience
You can control cookie settings through your browser preferences.
9. Children's Privacy
Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.
10. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our platform
- Sending email notifications for material changes
- Providing in-app notifications
12. Platform-Specific Privacy Information
12.1 YouTube Integration
- We access your YouTube account through official YouTube API
- Video uploads and metadata are processed according to YouTube's terms
- We do not store YouTube login credentials
- Analytics data is retrieved in accordance with YouTube's policies
12.2 TikTok Integration
- TikTok account access is managed through official TikTok Business API
- Content uploads comply with TikTok's community guidelines and terms
- User data handling follows TikTok's privacy requirements
- API access tokens are securely managed and regularly refreshed